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This policy covers how ETOEngineering.com treats personal information that ETOEngineering.com collects and receives, including information related to your past use of ETOEngineering.com products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.
This policy does not apply to the practices of companies that ETOEngineering.com does not own or control, or to people that ETOEngineering.com does not employ or manage.
What information does this Web site gather?
ETOEngineering.com collects personal information such as name, address, and e-mail address, when you knowingly provide it to us. In addition, ETOEngineering.com may collect other information provided by you, such as your credit card number, billing address, Social Security number (SSN) and date of birth, when you set up an online account or order service online.
Does ETOEngineering.com sell or give my information to non-ETOEngineering.com companies?
No. We do not sell or disclose individually identifiable information obtained online about our visitors to anyone outside of ETOEngineering.com. The only exceptions to this rule are the following:
For product warranty registration for products that we resell or distribute
If you specifically authorize ETOEngineering.com to share your information with another company
It is required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site
Disclosure is necessary to protect the safety of customers, employees, or property
What kind of information do we collect?
We collect information at several stages during your interaction with ETOEngineering.com. When you first enter our site, we note your IP address in connection to your shopping cart and to help with administrating the site. As you browse the site, we record your preferences via a cookie so we can serve more targeted information on your next visit.
When you buy a product, you give us contact and shipping information (like your name, address, phone number, e-mail address, etc.) and credit information like Social Security number, date of birth, credit card and driver's license identification. We use this information to process and fulfill your order and to protect you from false purchases made in your name.
What if I am reluctant to provide information online?
Not a problem, you may contact customer service and give them your information through email or via the telephone. If you elect not to provide the information necessary for a service contract, you may choose to acquire a pre-paid service agreement.
What do you do with the information?
Your contact and shipping information is given only to the service provider, the manufacturer making the product you purchase, and the shipper. Your personal credit information is forwarded only to a third-party credit card approval service to verify your credit card account balance and for your wireless service provider to authorize service credit according to their terms.
Because all we do is provide your information to the service provider, we do not store your information for extended periods of time, so to update your information please contact the service provider directly
ETOEngineering.com uses your information to follow-up on your order and to send you updated information on our company, products and services. Your service provider and manufacturer may also send you similar information.
If you prefer not to receive correspondence from ETOEngineering.com, you may contact us with your request. If you elect not to receive information from the manufacturer of the product you bought or the service provider you selected, please contact the manufacturer or service provider directly. If you prefer NOT to provide personal information over the internet, please place your order directly through fax or the phone.
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